Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you submit an ownership review request, contact us, call us, email us, or otherwise communicate with us.

Contact Information

• First and last name
• Email address
• Phone number
• Mailing address, if provided
• Preferred contact method or timing, if provided

Ownership Review Information

• Resort or vacation club name
• Brand or developer
• Ownership type
• Points, week, unit, season, view, or usage details
• Usage frequency
• Maintenance fee amount
• Whether fees are current
• Loan balance information, if provided
• Past-due fee information, if provided
• Current-year and future-year usage information
• Reservation details, if provided
• Owner goals, urgency, or reason for requesting a review
• Documents, screenshots, or correspondence you choose to provide

Website and Tracking Information

• Source page and source URL
• Page category
• Intent signal
• CTA clicked
• Brand context, if applicable
• Referrer
• UTM parameters
• Submission timestamp
• Browser or device-related information that may be collected automatically by website hosting, security, analytics, or form tools

2. How We Use Information

We may use the information collected to:

• Review your ownership review request
• Contact you by phone, email, or other provided contact method
• Evaluate whether resale, rental, transfer, maintenance-fee, or exit-related options appear worth discussing
• Request additional ownership documents or account details
• Prepare follow-up communications
• Provide brokerage-related information if resale appears viable
• Improve website content, user experience, and lead routing
• Understand which pages, CTAs, or topics led to ownership review submissions
• Maintain website security, prevent spam, and troubleshoot technical issues
• Comply with applicable business, legal, regulatory, or recordkeeping obligations

Submitting an ownership review request does not obligate you to list, sell, rent, transfer, surrender, deed back, cancel, or move forward with any option.

3. How We Use Source and Intent Tracking

VacationClubExit.com may collect page-source and intent-related information when a user clicks a button, visits a page, or submits an ownership review form.

This may include the page where the user clicked from, the CTA clicked, the page category, inferred intent signal, brand context, UTM campaign data, and referrer information.

This information helps the brokerage understand why an owner may be requesting a review — such as resale value concerns, maintenance fee concerns, loan balance concerns, rental interest, deed-back interest, upfront-fee concerns, or brand-specific ownership questions.

This tracking is used to improve follow-up relevance and website performance. It should not include sensitive user-entered personal information in URLs.

4. How We Share Information

We may share information as reasonably necessary to operate the website, respond to ownership review requests, provide brokerage-related services, or process communications. Information may be shared with:

• Timeshare Resale Team LLC dba Timeshare Timeshare personnel or representatives
• Website hosting providers
• Form submission and email delivery providers
• CRM, database, spreadsheet, or lead-management tools if used
• Analytics or performance tools if implemented
• Title, closing, escrow, transfer, resort, developer, or third-party transaction providers only if a transaction or review process requires it and the owner chooses to proceed
• Professional advisors, legal counsel, accountants, compliance consultants, or service providers as needed
• Government, regulatory, legal, or law-enforcement authorities if required by law or appropriate legal process

We do not sell personal information as part of our ordinary business model.

5. Third-Party Services

VacationClubExit.com may use third-party services to operate the website, host content, process forms, send emails, protect against spam, analyze site usage, or manage communications. Examples may include:

• Website hosting and deployment tools
• Email delivery tools
• Form processing tools
• Database, CRM, or spreadsheet tools
• Analytics tools
• Spam prevention or security tools

These third parties may process information according to their own privacy policies and terms. VacationClubExit.com uses Google Analytics to understand website traffic, user interactions, referral sources, device and browser information, and website performance. Google Analytics may collect this information according to Google's own privacy policy. We do not transmit personally identifying ownership details to Google Analytics.

6. Cookies, Analytics, and Similar Technologies

VacationClubExit.com may use cookies, pixels, local storage, session storage, analytics tags, or similar technologies to operate the website, preserve form/source context, improve user experience, understand traffic sources, and measure website performance. Examples include:

• Preserving source page and CTA context when a user moves to the ownership review form
• Remembering UTM or referral information for lead attribution
• Measuring page visits, traffic sources, user interactions, and website performance via Google Analytics
• Supporting website security or spam prevention

Some source and CTA attribution information may be temporarily stored in the user's browser session to preserve context when the user navigates to the ownership review form.

7. Email, Phone, and SMS Communications

By submitting a form, calling, emailing, or otherwise contacting us, you authorize us to contact you using the contact information provided regarding your ownership review request or related brokerage services. Communications may include:

• Follow-up emails
• Phone calls
• Requests for documents
• Ownership review questions
• Listing or transaction information, if applicable

If text messaging is used, standard message and data rates may apply. You may request that we stop contacting you by a particular method, subject to any communications necessary for an active transaction or legal/business recordkeeping purposes.

8. Data Retention

We may retain information for as long as reasonably necessary to respond to inquiries, evaluate ownership review requests, provide brokerage-related services, maintain business records, comply with legal or regulatory obligations, resolve disputes, prevent fraud or abuse, and improve the website.

Retention periods may vary depending on the type of information, whether the owner proceeds with a listing or transaction, applicable legal requirements, and business recordkeeping needs.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information submitted through the website. However, no website, email system, database, or internet transmission can be guaranteed to be completely secure.

Users should avoid submitting highly sensitive information unless requested and necessary for review or transaction purposes.

10. Your Choices

You may contact us to request that we update, correct, or delete certain information you previously provided, subject to applicable legal, regulatory, transaction, and recordkeeping obligations. You may also:

• Choose not to submit an ownership review form
• Contact us by phone or email instead of using the website form
• Request that we stop contacting you for non-transactional follow-up
• Adjust browser settings related to cookies or local storage
• Use privacy controls provided by analytics or browser tools, if applicable

11. Children's Privacy

VacationClubExit.com is intended for adults seeking information about timeshare or vacation club ownership review. The website is not intended for children, and we do not knowingly collect personal information from children.

12. Third-Party Links

This website may link to third-party websites, including TimeshareTimeshare.com, resort/developer websites, resources, or other external services. We are not responsible for the privacy practices, terms, content, or security of third-party websites. Users should review the privacy policies and terms of any third-party websites they visit.

13. No Guaranteed Outcomes

Submitting information through VacationClubExit.com does not guarantee resale, rental, transfer, surrender, deed-back, cancellation, release, buyer demand, price, maintenance fee reduction, loan reduction, fee reduction, approval, or timeline.

Vacation Club Exit does not advise owners to stop paying maintenance fees, club dues, assessments, annual dues, loan payments, membership fees, or other ownership-related charges.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date. Continued use of the website after updates are posted means you acknowledge the updated Privacy Policy.

15. Contact Us

For questions about this Privacy Policy or how information is handled, contact: